The Invoice Mistakes
The small business owner realized that one of his vendors had made underbilling errors totaling $10,000. “Probably no way they would ever catch them — too big, too busy, but me, well, those are big dollars for me!” To tell or not to tell — there is the question. The small business owner reported the errors to the vendor and sent a check. But, he had a business and self-interest perspective, “Some day, I’ll need their help, and they will be there for me because I purchased trust with that $10,000.”
Now, as he faces the challenges of this economy, he has a vendor who has made adjustments for him on when payments are due and how much he pays, “They are working with me. What goes around comes around.” Well said.
