In many cases, administrators receive bonuses. At some universities the entire MBA staff benefits if the rankings for their programs improved. The pressure is perhaps greater than that experienced by CFOs on earnings results. Temple University submitted data to U.S. News and World Report that was not accurate for four consecutive years. As a result, the MBA online program at Temple was ranked the #1 online program in the United States for 2014-2018.
According to a settlement agreement with the U.S. Department of Education, Temple submitted false information in the following categories:
(1) the number of Fox School entrants providing GMAT scores as part of the application process,
(2) the mean undergraduate GPAs of students admitted to certain programs offered by the Fox School,
(3) the number of offers of admission extended by the Fox School to applicants,
(4) the debt levels of Fox School students who borrowed loans to pay tuition, and
(5) the ratio of full-time technology support personnel to supported faculty members at the Fox School.
Without admitting any wrongdoing, Temple agreed to pay a $700,000 fine. Temple had already settled a lawsuit brought by current and former business students over the false data for $5.5 million. A report by the law firm of Jones Day that was commissioned by the University found that there were similar data reporting issues in six other university programs.
Temple administrators said that they had taken steps to ensure data verification prior to its submission for external use. Temple now has a data-verification unit. Temple also settled a suit brought by the Pennsylvania Attorney General, a settlement that also required certain internal changes to ensure data accuracy.
The dean at the time of the data falsification was terminated, but he has filed suit against the university for defamation. He has advanced an “under the bus” defense, calling himself a “scapegoat” for the university.
Oh, what a tangled web. Oh, what times are these when universities cannot be trusted to submit accurate data. Now if they could only do the same thing with faculty research.