Playing Online While At Work

A GSN Digital survey finds that 35% of us play games online while at work. However, 53% of those who play do so only during their lunch hours. And 47% say they play throughout the work day.
The Barometer wonders what the job demands of the 47% are that their schedules are so gaming flexible.

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“Wrongdoers turned a good newsroom bad and this was not fully understood or adequately pursued.”

James Murdoch, son of Rupert Murdoch, owner of News of the World, a British tabloid that has ceased publication because of a phone-hacking scandal undertaken by the paper in order to follow the rich, famous, and infamous. At the heart of every ethical lapse is the failure to fully understand the issues and/or pursue analysis.

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The Move to Principles-Based Accounting

Companies that do business internationally are moving to switch their GAAP-based accounting to IFRS (International Financial Reporting Standards) accounting. The Wall Street Journal notes that under “principles-based accounting, companies use judgment in applying a set of guidelines.” The Barometer is uncertain how to take this description. I believe a good part of what lost investors who relied on GAAP-based financial statements in the dot-com bust, the Enron era, and then the subprime mess was that companies seemed to be using GAAP rules as mere guidelines. What will happen when there are no rules, i.e., guidelines are guidelines? That “wiggle-room” in the interpretation of rules will surely turn into considerable “flailing-about room” when it comes to guidelines. Also, the Barometer is fuzzy on the meaning of the word “judgment.” One man’s judgment is another man’s fraud. Continue reading

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The Softer Side of the Justice Department: The Civil Settlement and Deferred Prosecution

There is a dearth of criminal cases targeting the executives involved in the 2008 investment banking house collapses and its seeds of destruction planted in the subprime mortgage market. The void has raised questions throughout the hallowed halls of law schools and the not-so-hallowed halls of Hollywood. The New York Times (Gretch Morgenson and Louise Story, “Behind the Gentler Approach to Banks by U.S.,” July 8, 2011) explored the new Justice Department’s guidelines on corporate criminal prosecutions that tend to defer prosecutions and settle instead for collecting civil fines and restitution. Under this approach, companies cooperate with DOJ by hiring outside lawyers to investigate and then have those lawyers present their findings to the DOJ, along with their opinion as to whether there is “anything there.” There are pros to this strategy:
• The DOJ is able to exponentially increase its investigative powers by transferring the burden to the companies, who then pay law firms to do that work.
• The government and victims get restitution without losses of jobs and pensions and the usual downsides of fraud, i.e., the company ceases to exist or contracts its operations and workforce.
• Sometimes there is just not enough “there there” to pursue prosecution and resources are wasted in pursuit.
• The gentler approach encourages self-reporting.
But, then again, there are cons:
• The true moral hazard of the company’s conduct is taken away. Irwin Stelzer has it right, “Capitalism without failure is like religion without sin.” Fraud is not a natural market correction! You need a little more action than that. To prevent fraud, one must be willing to lop consequences onto perpetrators.
• ‘Tis always dangerous to rely on the perpetrators and their paid counsel for an objective look at events. Sometimes a diagnosis bias in favor of the client company does kick in – even the best law firms in the world are subject to proven psychological influences on processing facts. That “Nothing to see here, move along,” conclusion from the company’s law firm does carry an underlying conflict of interest.
• Cozy relationships between the corporate defense bar and the DOJ breed what happened at Enron and other companies between external auditors and the company suits. They became friends, they job-hopped, and their decisions were grounded in what offers were pending for individuals, not the actual facts.
• A body of unwritten precedent builds that companies come to use as one of their quivers when they argue for the softer treatment still. And all without the benefit of judicial precedent.
• The Department of Justice is not alone in these investigations – there are agencies that may have done preliminary investigations and/or discovered disturbing information that warrants something more than a homework assignment of, “Why don’t you take a look at this and get back to us?” from the DOJ. The article documents tensions between what agencies perceive as the criminal conduct of companies vs. what DOJ sees as negotiable civil wrongs.
• There is a great deal of rationalization going on to justify the hands-off, heads-turned investigations by the DOJ.
Here’s the issue: Was there criminal activity at the company? If there was, the only questions are: (1) What should the charges be? Against whom? and (2) What are appropriate penalties?
There may not have been much criminal activity afoot in the great financial collapses of 2008. And the DOJ may be correct in using its softer approach in answering these questions. One big problem remains. The DOJ may not have enough information to answer those questions. What is presented to the DOJ by the company and its lawyers has been characterized accurately by those very same lawyers who have bagged simple civil settlement for their corporate clients. In moments of unthinking braggadocio they have described their remarkable off-the-hook results for their clients as “gaming the system.” Inspectors general in government agencies charged with ferreting out tomfoolery are rightfully concerned about seeing the softer side of DOJ. How ironic that as Dodd-Frank creates the largest consumer protection agency in the history of mankind that the law enforcement arm of the government goes squishy.

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The Medical Bag Left Behind – The Downfall of Mika Myllyla

Mika Myllyla, the Olympic gold medalist in cross-country skiing, who was part of a 2001 doping scandal that felled the Finnish team and its support system, was found dead in his apartment this past week. Mr. Myllyla never did recover in his career or life after the scandal engulfed the team. He battled alcoholism, convictions for drunk driving, and assault charges following the abrupt end of his career. The great irony is that the investigation and downfall began because the team left a medical bag behind at a gas station near the Helsinki airport. The gas station manager turned the bag over to the police, who discovered its owner to be the Finnish Ski Association. The left-behind bag was chock full of nypodermic needles, infusion bags, and prescriptions for HES (Hemohes, banned by the International Olympic Committee in 2000). HES was being used to hide the use of other prohibited drugs. Coaches, doctors, and administrators all bit the dust on the discovery.

Ironic that the simple act of leaving a bag behind was the cause of the downfall. But, circumstances beyond our control always cause the truth to emerge. It just wants out there, and it finds a way. Sometimes through an inadvertent key stroke on one’s Twitter account. Sometimes through an inadvertent misplacement of a bag at a gas station. It just wants out there and will use technology or gas station managers, whatever it takes, to find its way. For Mr. Myllyla, RIP, and thank you for the reminder.

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Astonishment Over Atlanta Public Schools: “No exceptions. No excuses.” The Seven Signs in Action

The Barometer isn’t often taken aback by scandals, but Atlanta has succeeded in offering a real head-turner when it comes to ethical collapse. Lost in the Casey Anthony hoopla, the story is that the Atlanta Public School (APS) system is in a heap of trouble. The trouble? Teachers and administrators cheating to get the kind of test scores that brought APS national acclaim. A special investigation conducted by the governor’s office concludes that the cheating has gone on for at least a decade and involved 178 APS employees, including 38 principals, and 44 of 56 schools investigated. How they cheated is as amazing as how the culture was able to keep it going for so long. Continue reading

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“No one in an executive suite views himself as the next Bernie Madoff, or even the next Lee Farkas, and what happened to them is unlikely to have much, if any, deterrent value.”

Peter J. Henning in the New York Times, writing about the unlikely deterrent effect of a proposed 385-year sentence for Lee Farkas, the convicted TARP fund fraudster. The government’s sentencing memo indicates it hopes to attract the attention of executives. Remember, Farkas’s efforts followed Madoff’s 150-year sentence. The diaboloical always believe they are smarter than those poor slobs. Sometimes you don’t hear the bullet because you’re not listening. The bullet comes anyway.

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“Among the many lessons that I’ve learned from this whole experience is to try to speak a little bit less.”

Former Illinois governor, Rod Blagojevich, on being convicted of 17 of the 18 counts charging him with corruption and crimes appurtenant thereto. For those of you keeping score, Blago is the fourth Illinois governor to be convicted and enjoys the unique standing of following his predecessor, George Ryan, to prison. Two additional Illinois governors were indicted but not convicted. One of the unindicted governors, who was found with $200,000 of inexplicable cash in a shoebox, was able to squeak past an indictment. He spoke a great deal, but did so to his advantage. When Mr. Ryan was indicted with 79 others for awarding truck licenses in exchange for political contributions, one of his co-defendants said, “Everybody was doing it.” Indeed, he had read his Illinois data set accurately.

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“Ambition + Desire = Trouble”

A New York Times headline for an article explaining the psychology behind the conduct of notables such as Arnold Schwarzenegger, Eliot Spitzer, John Edwards, Anthony Weiner, Tiger Woods, and, well, the list goes on and on. We are in need of heroes with feet of more substance than clay. Please, Rory McIlroy, don’t let us or your parents down.

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On Loyalty – What Price? What Benefits?

The Barometer’s students often explain that they are not entirely forthright during their job interviews. They expect to move on withint a few years from their “starter” jobs, but, say they, “We always tell the recruiter how we plan to be a lifer.” Their theory is that they can make more money by job-hopping and taking the next better offer. Wait, just a moment. What about the ethical issues here?

Never mind the ethics – sometimes ROI (i.e., those numbers) supports the ethical choice and back up the ethical value of loyalty. The students’ theory on how to make more money may be just that – theory. New studies indicate that loyalty does have significant ROI for employees. The work of Kathryn Shaw of Stanford and her colleagues indicates that the bulk of wage growth among 50,000 software employees comes from staying with one employer, not through job-hopping. Those with single employer experience had wage growth of about 8% per year whereas the job-hoppers averaged about 5% per year. Dr. Shaw found similar results with a different level of worker (windshield installers). “Reaching for the Stars: Who pays for Talent in Innovative Industries?” (with Fredrik Andersson, Matthew Freedman, John Haltiwanger, Julia Lane), 119 Economic Journal 308-332 (2009).

Loyalty has its benefits in sports. The Miami Heat could tell a tale or two about that, with LeBron serving as narrator, but the Wall Street Journal’s football statistician has the data to show loyalty matters. While players may perform better for the first year after they hop to a different team, players who stay with a team for five years or more actually have better statistical performances. Shirley S. Wang, “A Healthy Dose of Loyalty,” Wall Street Journal, June 21, 2011, p. D1.

Other research points to benefits for companies that retain employees – creativity doesn’t come from new blood. Creativity comes from established teams whose members are comfortable enough with each other to go out on a limb with the brainstorming process. Work to retain employees. Those pay raises halt the wandering eye and tempting interviews. Raises have ROI: enhanced creativity.

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“There may be some things that people question, but the end results are amazing.”

Former Northwestern journalism student on the ongoing investigation into the Medill Innocence Project, an effort by former Northwestern professor David Protess, that resulted in freeing more than 10 prisoners. Ah, the ends justify the means. Saul Alinsky had a similar thought, “In war, the end justifies almost any means.” The allegations Continue reading

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Maybe If We Get Them Coming in the Door: Turnitin Software To Be Used in Admissions Process at Graduate Schools of Business

In what may be a new head-turner in recognizing how our ethical norms have shifted, several business schools have announced that they will be using Turnitin software to detect plagiarism in applicants’ admissions statements. Turnitin has long been used in colleges, universities, and high schools as an effective means for detecting whether students have used, without acknowledgement, previous years’ student papers or materials from the Iinternet. However, ’tis a sad day when an applicant has to lift his or her personal life story from someone else. Hast thou no life of thine own about which to brag?

Business schools are simply doing what businesses try to do – catch them before they get in the door. Now, if we can just get business schools to follow up with disciplinary processes Continue reading

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The Dean, That “Tone at the Top” Thing, and the Sting of “If I Did That . . . “

Dr. Atul Gawande gave a terrific address to the 2010 crop of new docs graduating from Stanford University. You can read that address, “The Velluvial Matrix” in the June 16, 2010 issue of The New Yorker. The graduating docs at the University of Alberta were apparently able to hear the same speech and follow along on their smart phones from The New Yorker reproduction as their dean, Dr. Philip Baker, used word-for-word passages to offer “his” thoughts to them. The address is funny, insightful, and motivational, but it is Dr. Gawande’s. Imitation is the sincerest form of flattery, but the key to meaningful flattery is letting the other person know. Graduating students complained that Dr. Baker did not do that.

The University is investigating, Dr. Baker has apologized, and the hardest part lies ahead. Enforcement is to any organization what integrity is to us individually. We hold fast to our ethical standards because of our integrity. An organization is able to hold fast to its ethical standards only if it enforces them absolutely, unequivocally, and in an egalitarian fashion. Continue reading

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Stakeholder Theory and Representative Anthony Weiner

It is fascinating to read the commentary vis-à-vis Representative Anthony Weiner (the member of Congress with the texting and tweeting problems, for the few souls in Kazakhstan who may not have picked up on this ongoing saga). The commentary has a running thread: “This is a matter between Representative Weiner and his constituents in his congressional district.” Before the contact-with-a-17-year-old issue and the photos from the House gym emerged, Mr. Weiner’s voters were running 51% for his remaining in Congress.

How fascinating that the “only voters count” commentary comes from the same folks who are proponents of stakeholder theory. Continue reading

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