Johnson & Johnson: Baby Powder Campaign

Johnson & Johnson has run full-page ads in the major newspapers about talc in its baby powder.  Litigation against the company by women who used the used has resulted in claims (some of which have been successful) that asbestos fibers (asbestos is found near talc deposits, and talc is used in baby and other powders) caused their various forms of cancer.  The ads say that if there were any danger and the baby powder were unsafe, it would be off the “shelves immediately.”

J & J has carried a decades long brand reputation because of its voluntary recall of $150 million in Tylenol following the cyanide poisoning deaths caused by individual taking Tylenol capsules that had been tampered with to put cyanide in the analgesic. The company is studied as a wonder in social responsibility.

However, there is compelling internal evidence (obtained through Freedom of Information Act requests to the FDA), and there is a common thread of baby powder use by the female plaintiffs bringing the suits. The issue will float out there for some time,  but J & J offers information to counter the allegations in its ads ( and asks the public to decide for itself. The site is interesting, but it does minimize the findings of the studies that find a connection.  The site does discusses the internal memos uncovered through the FOIA request — documents that disclose a finding of asbestos in J & J products.  The company has explanations for the internal memo and conclusions about asbestos, but that section of the website seems to end abruptly in its discussion of the issues. 

Who knows?  Presently, the legal and PR battles continue. While we wait, perhaps cutting the use of talc powder might be a prudent and safe action. 

About mmjdiary

Professor Marianne Jennings is an emeritus professor of legal and ethical studies from the W.P. Carey School of Business at Arizona State University, retiring in 2011 after 35 years of teaching undergraduate and graduate courses in ethics and the legal environment of business. During her tenure at ASU, she served as director of the Joan and David Lincoln Center for Applied Ethics from 1995-1999. In 2006, she was appointed faculty director for the W.P. Carey Executive MBA Program. She has done consulting work for businesses and professional groups including AICPA, Boeing, Dial Corporation, Edward Jones, Mattel, Motorola, CFA Institute, Southern California Edison, the Institute of Internal Auditors, AIMR, DuPont, AES, Blue Cross Blue Shield, Motorola, Hy-Vee Foods, IBM, Bell Helicopter, Amgen, Raytheon, and VIAD. The sixth edition of her textbook, Case Studies in Business Ethics, was published in February 2011. The ninth edition of her textbook, Business: lts Legal, Ethical and Global Environment was published in January 2011. The 23rd edition of her book, Business Law: Principles and Cases, will be published in January 2013. The tenth edition of her book, Real Estate Law, will also be published in January 2013. Her book, A Business Tale: A Story of Ethics, Choices, Success, and a Very Large Rabbit, a fable about business ethics, was chosen by Library Journal in 2004 as its business book of the year. A Business Tale was also a finalist for two other literary awards for 2004. In 2000 her book on corporate governance was published by the New York Times MBA Pocket Series. Her book on long-term success, Building a Business Through Good Times and Bad: Lessons from Fifteen Companies, Each With a Century of Dividends, was published in October 2002 and has been used by Booz, Allen, Hamilton for its work on business longevity. Her latest book, The Seven Signs of Ethical Collapse was published by St. Martin’s Press in July 2006 and has been a finalist for two book awards. Her weekly columns are syndicated around the country, and her work has appeared in the Wall Street Journal, the Chicago Tribune, the New York Times, Washington Post, and the Reader's Digest. A collection of her essays, Nobody Fixes Real Carrot Sticks Anymore, first published in 1994 is still being published. She has been a commentator on business issues on All Things Considered for National Public Radio. She has served on four boards of directors, including Arizona Public Service (1987-2000), Zealous Capital Corporation, and the Center for Children with Chronic Illness and Disability at the University of Minnesota. She was appointed to the board of advisors for the Institute of Nuclear Power Operators in 2004 and served on the board of trustees for Think Arizona, a public policy think tank. She has appeared on CNBC, CBS This Morning, the Today Show, and CBS Evening News. In 2010 she was named one of the Top 100 Thought Leaders in Business Ethics by Trust Across America. Her books have been translated into four different languages. She received the British Emerald award for authoring one of their top 50 articles in management publications, chosen from over 15,000 articles. Personal: Married since 1976 to Terry H. Jennings, Maricopa County Attorney’s Office Deputy County Attorney; five children: Sarah, Sam, and John, and the late Claire and Hannah Jennings.
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