Retail Clerks Strike Over Too Much Shoplifting

United Food & Commercial Workers Local (UFCW) 3000 (Seattle) went on strike against Macy’s.  The reason?  Too many shoplifters.  Actually, their members’  complaint was no protection against shoplifting.

In Seattle, where stealing up to $750 is a misdemeanor, the likelihood of prosecution is zilch.  So, no one calls the police.  Macy’s is not alone in its hands-off policies.  Between facing lawsuits based on racism and the lack of arrests, most retailers just let the thieves grab and go.

The strike followed the suspension of Liisa Luick, a Macy’s employee who called 911 to report a repeat shoplifter well known to local officers.  Macy’s suspended Ms. Luick for three weeks without pay for violating company policy.

Macy’s settled with the union and Ms. Luick after the UFCW filed an unfair labor practice complaint against Macy’s.  Ms. Luick got her back pay.

The striking clerks cited their constant battles with thieves that present a safety threat to them and their customers. They also noted the lack of private security.  Ms. Luick explained that when she called security there was no answer.

The clerks are back to work now, but the shoplifting continues.  Macy’s is negotiating terms with the union.

When there is no enforcement, crime does tend to skyrocket. Forbes notes that Seattle has position 5 in the rankings of U.S. cities with the most organized retail theft. Washington state has the highest theft rate of the 50 states.  Its per capita average is $347 in stolen goods and more than 2,300 incidents per 100,000 residents in 2021. In 2022, Washington retailers had $3 billion in shrinkage from theft.

Seattle has raised the white flag.  The shoplifters have won. So far, the only punishment related to shoplifting has been imposed on a clerk who tried to catch a thief.

“Seattle-Area Macy’s Workers Strike for Better Protection from Crimes,”  Seattle Times, November 24, 2023,


About mmjdiary

Professor Marianne Jennings is an emeritus professor of legal and ethical studies from the W.P. Carey School of Business at Arizona State University, retiring in 2011 after 35 years of teaching undergraduate and graduate courses in ethics and the legal environment of business. During her tenure at ASU, she served as director of the Joan and David Lincoln Center for Applied Ethics from 1995-1999. In 2006, she was appointed faculty director for the W.P. Carey Executive MBA Program. She has done consulting work for businesses and professional groups including AICPA, Boeing, Dial Corporation, Edward Jones, Mattel, Motorola, CFA Institute, Southern California Edison, the Institute of Internal Auditors, AIMR, DuPont, AES, Blue Cross Blue Shield, Motorola, Hy-Vee Foods, IBM, Bell Helicopter, Amgen, Raytheon, and VIAD. The sixth edition of her textbook, Case Studies in Business Ethics, was published in February 2011. The ninth edition of her textbook, Business: lts Legal, Ethical and Global Environment was published in January 2011. The 23rd edition of her book, Business Law: Principles and Cases, will be published in January 2013. The tenth edition of her book, Real Estate Law, will also be published in January 2013. Her book, A Business Tale: A Story of Ethics, Choices, Success, and a Very Large Rabbit, a fable about business ethics, was chosen by Library Journal in 2004 as its business book of the year. A Business Tale was also a finalist for two other literary awards for 2004. In 2000 her book on corporate governance was published by the New York Times MBA Pocket Series. Her book on long-term success, Building a Business Through Good Times and Bad: Lessons from Fifteen Companies, Each With a Century of Dividends, was published in October 2002 and has been used by Booz, Allen, Hamilton for its work on business longevity. Her latest book, The Seven Signs of Ethical Collapse was published by St. Martin’s Press in July 2006 and has been a finalist for two book awards. Her weekly columns are syndicated around the country, and her work has appeared in the Wall Street Journal, the Chicago Tribune, the New York Times, Washington Post, and the Reader's Digest. A collection of her essays, Nobody Fixes Real Carrot Sticks Anymore, first published in 1994 is still being published. She has been a commentator on business issues on All Things Considered for National Public Radio. She has served on four boards of directors, including Arizona Public Service (1987-2000), Zealous Capital Corporation, and the Center for Children with Chronic Illness and Disability at the University of Minnesota. She was appointed to the board of advisors for the Institute of Nuclear Power Operators in 2004 and served on the board of trustees for Think Arizona, a public policy think tank. She has appeared on CNBC, CBS This Morning, the Today Show, and CBS Evening News. In 2010 she was named one of the Top 100 Thought Leaders in Business Ethics by Trust Across America. Her books have been translated into four different languages. She received the British Emerald award for authoring one of their top 50 articles in management publications, chosen from over 15,000 articles. Personal: Married since 1976 to Terry H. Jennings, Maricopa County Attorney’s Office Deputy County Attorney; five children: Sarah, Sam, and John, and the late Claire and Hannah Jennings.
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